Privacy Policy

1. Introduction

SocketStore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram API service. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Account registration information (email, name, company)
• Billing and payment information
• Communication preferences
• Support ticket content and correspondence

Technical Information

• API usage logs and metrics
• IP addresses and device information
• Browser type and operating system
• Error logs and performance data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our API service
• Process payments and manage billing
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Monitor usage and prevent abuse
• Comply with legal obligations
• Send important service updates and notifications

4. Instagram Data Handling

Regarding Instagram data accessed through our API:

• We do not store Instagram content longer than necessary for service provision
• Data is cached temporarily to improve performance and reduce API calls
• We comply with Instagram's data use policies
• Users are responsible for complying with Instagram's terms when using our API
• We do not sell or share Instagram data with third parties

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Monitoring and logging for security incidents
• Compliance with SOC 2 Type II standards

6. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With service providers who assist in our operations (payment processors, hosting providers)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or acquisition
• With your explicit consent

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until account deletion. API logs are typically retained for 90 days. Instagram data is cached for a maximum of 24 hours before being automatically deleted.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing

To exercise these rights, please contact us at sima.api.tech@gmail.com.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Analyze website usage and performance
• Provide personalized experiences
• Prevent fraud and abuse

You can control cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We recommend reviewing this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: